We want Waterloo to be a welcoming, safe and resilient neighbourhood.  The safety and security of everyone that lives, works and visits Waterloo remains a core priority of the BID. Below we outline how we work with partners and member businesses to reduce crime, improve safety and ensure a resilient neighbourhood.  WeAreWaterloo is proud to be a member of the National Association of Business Crime Partnerships.

WAW PATROL

The safety and security of everyone who lives, works, and visits Waterloo remains a focus of the BID. Our security patrol makes 150+ in-person visits per month, sharing crime and security information, adding intelligence to the Security Communication Platforms, and keeping businesses informed of local crime trends. They are a friendly and approachable presence for businesses and visitors alike.

Following feedback from our members to help inform our 5-year plan, the patrol service will be extended this term to deliver an increased presence on Waterloo’s streets, helping people feel more safe and supported.

The patrol can be reached on 07825 173061 during the following hours:

  • Tuesday & Wednesday: 9-5pm
  • Thursday & Friday: 12-8pm
  • Saturday: 2-10pm

In an emergency, always call 999.

met engage

We encourage our business community to sign up to Met Engage, a free messaging service that keeps you connected to what’s happening in your area. Whether its crime updates, safety advice, or news from your local policing team, you’ll get the information that matters to you – when it matters most.

Why sign up? When you join Met Engage, you’ll receive:

  • alerts about local crime, incidents and appeals
  • advice to help keep you, your family and your community safe
  • news from your local police officers
  • warnings about scams and frauds
  • invitations to community meetings and events
  • chances to share your concerns and help shape local policing

How to sign up: Signing up takes just a few minutes and you can update your preferences at any time. Your information is secure, and we’ll only use it to send you relevant updates 

BUSINESS CRIME AND SECURITY FORUM

We host the Waterloo Crime and Security Forum with retail and hospitality businesses from across the BID area, as well as our Met Police partners, British Transport Police, Outreach workers and other security partners. Here we provide information regarding known offenders in the area, highlight safety and security training available for businesses and staff, discuss crime and security issues and work with our partners to resolve them.

Get in touch if you would like to find out more or attend our meetings which are held every other month.

Waterloo Strategic Security Group

The Waterloo Strategic Security Group (WSSG) brings together strategic stakeholders within the BID area and focuses on enhancing security and resilience within the BID footprint.

The aim of the WSSG is to build a more resilient environment in which to work, live, visit, and conduct business by developing and promoting the concept of strategic security. The group works to coordinate a strategy for the area that encompasses strategic resilience, crisis management, risk communications, and business continuity. 

Get in touch if you would like to find out more.

Business and Area Resilience

WeAreWaterloo is a member of the Local Resilience Forums in both Lambeth and Southwark Council areas.  The LRFs aim to plan and prepare for localised incidents and catastrophic emergencies. They work to identify potential risks and produce emergency plans to either prevent or mitigate the impact of any incident on their local communities.

We are also a member of the London Business Network for Resilience. This initiative, supported by London Resilience (part of the Greater London Authority) and delivered by Resilience First, brings together local business networks to:

  • Identify key risks for London’s business community
  • Strengthen resilience and improve preparedness for emergencies and disruptions
  • Build long-lasting relationships across sectors and boroughs
  • Place business networks at the heart of community resilience

Training, Information and Resources

Find out more about free, practical security training for businesses and frontline teams.

Explore ACT (Action Counters Terrorism) – a 45-minute online course from Counter Terrorism Policing and SCaN (See, Check and Notify) training, designed to help staff spot suspicious activity, know how to report concerns, and feel confident responding to incidents.

Business Resilience, Continuity and Preparedness