We work to make Waterloo cleaner, greener, safer and more sustainable – collaborating with partners and local authorities to ensure our streets and spaces support the people who live, work and visit the neighbourhood.

From extra street cleaning and graffiti removal to our greening projects, planting and pocket parks, we make sure Waterloo’s public realm gets the everyday care it needs to stay welcoming year-round.

It’s also about the bigger picture. Through our South Bank & Waterloo Sustains Us partnership and our Net Zero 2030 goal, we’re working towards a fairer, greener neighbourhood – supporting active travel, reducing waste, and helping our BID members cut their environmental impact. And through our security operation, we work to keep the area safe and welcoming, day and night.

If you’re a BID member wanting to report an issue, request support, or get involved in our sustainability work, we’d love to hear from you. Get in touch via our request support form or email Frankie.