From expert security advice to bespoke promotional marketing, make the most of our services by requesting support below. These requests will be monitored regularly by the appropriate team member who will be able to provide the relevant assistance to your business.


Request graffiti removal or streetcare

WeAreWaterloo’s dedicated cleaning team is always on-hand to help keep Waterloo looking beautiful and your business spick and span. To request dedicated cleaning support such as shopfront graffiti removal for your business, complete the form below.



Report an incident to our security team

WeAreWaterloo’s security team regularly patrols the area to ensure safety of all who visit our neighbourhood. To report an incident and request additional security support from the BID, complete this form.


Promote your event, offer or announcement

Are you hosting an event and want to invite the local community? Or maybe you’re about to launch a new discount offer and want to get the word out? Fill out this short form to request additional promotion through WeAreWaterloo’s various marketing platforms.