Waterloo’s security patrol, provided by FGH Security, has expanded to five days a week and it’s down to you.
Following direct feedback from businesses across the BID area, the team will now be out on Waterloo’s streets more than ever. They carry out 150+ in-person visits to local businesses every week, sharing crime and security updates, connecting you to our security communication platforms, and keeping you informed of local trends. They’re a friendly, familiar presence and if you haven’t met them yet, you will soon.
This is part of our ongoing commitment to delivering on what you asked for when you voted yes for 2026-31. Safe and welcoming streets were at the top of the list, and this is us making that happen.
The patrol can be reached on 07625 173061 during the following hours:
– Tue & Wed: 9-5pm
– Thurs & Fri: 12- 8pm
– Sat: 2-10pm
In an emergency, always call 999.
Not yet connected to our security network? Here’s how to get involved:
- Report an incident – spotted something suspicious or been a victim of crime? Use our incident reporting form to alert the team. Report here
- Met Engage – a free messaging service from the Met Police with local crime alerts and safety advice. Sign up here
- WhatsApp community group – stay connected with security updates as they happen. Join now
- Free security training – including ACT (Action Counters Terrorism) and SCaN awareness courses for your team. Find out more
- Crime & Security Forum – we bring together retail and hospitality businesses, the Met Police, British Transport Police, outreach workers and security partners to share updates, discuss local issues and work collaboratively on solutions. All sessions run 10.30-11.30am.
Our next Crime & Security Forum is Wednesday 24 June – new faces are always welcome. Email val@wearewaterloo.co.uk for venue details.
